Report Overview

Growing infrastructure projects in India, investments in the tourism sector, and the popularity of cloud-based facility management services are some factors contributing to the growth of the India facility management market.

India Facility Management Market- Industry Trends & Forecast Report 2027

India facility management (FM) market is flourishing and estimated to grow at a CAGR of 22.1% in the forecast period. The market is growing at a high rate because of the increasing construction of commercial spaces like shopping complexes, hotels, public houses, office buildings, etc., for infrastructural development. Additionally, the growing investments in the tourism sector, and the increasing popularity of cloud-based facility management services also contribute to the growth of the India facility management market. During the forecast period, building management outsourcing and the development of special economic zones and food hubs will also drive market growth. Furthermore, the stringent government regulations surrounding safety and hygiene of the public spaces may act as a driving factor for the India facility management market in the forecast period.

India Facility Management Market- Overview

Facilities management encompasses operations, communications, security, and various other aspects of managing a working or living environment. The term 'environment here refers to functions of infrastructure, real estate, buildings, and grounds. The FM services provided fall under several subcategories depending on the type of work they perform. The sub-segments are known as hard services and soft services. A hard service is a line of work that involves managing physical assets, while a soft service involves a set of duties performed by other people regularly.

India Facility Management Market Forecast and Trends

Growth Drivers

Growing Construction Activities for Infrastructural Development

The increasing number of infrastructure and real-estate projects is emerging as the major driving factor for the India facility management market. The Indian construction industry is the third-largest contributor to economic growth. The government and private entities are spending heavily on the construction of public and private spaces, such as airports, railways, shopping complexes, residential complexes, hotels, etc., which is fueling the demand for various hard and soft services. Furthermore, various foreign entities are also establishing manufacturing plants which are also contributing to the India facility management market.

Increasing Safety and Hygiene Awareness in Working Environments

The flourishing industrial and manufacturing sector in India and the regulations regarding the safety of the workplace are significantly contributing to the market growth of the India facility management market. Various laws are laid down by the regulatory bodies such as The Factories Act 1948, The Dock Workers Act 1986, etc. for ensuring occupational safety in factories and docks in the country. Factory facility management services adhere to such regulations and ensure the safety of workers and promote their health and welfare. Besides guaranteeing compliance and reducing the impact of natural disasters, FM service providers also manage risks to facilities and mitigate environmental impact.

Restraints

Limited Awareness Regarding Facility Management Services in Unorganized Sector

In India, the unorganized sector plays a huge role in economic growth. However, the unorganized sectors of the economy have little or no compliance with regulations that ensure a safe and healthy workplace. Moreover, a majority of unorganized industries are run from households or cottages and are unregistered. Because of this, it becomes difficult to track them down and legally bind them to follow safety and hygiene regulations. Consequently, this acts as a major restraining factor for the growth of the India facility management market.

Impact of COVID-19 on India Facility Management Market

India has suffered a devastating impact from the sudden outbreak of COVID-19. In response to the rapidly escalating COVID-19 cases, the government imposed a complete lockdown to halt the spread of the virus. This prevented construction activities from taking place in the country. The lockdown also forced the closure of commercial spaces, such as shopping malls, offices, and hotels. A result of this was a sharp decline in demand for facilities management services, causing losses to service providers. Despite this, demand for facility management has seen its greatest growth in healthcare facilities such as hospitals and clinics due to the need to maintain hygiene and sanitization. It is due to this factor that the Indian facility management market remained afloat during the global health crisis.

India Facility Management Market - By Type

Based on types, the India facility management market is segmented into hard services and soft services. Hard services hold the largest market share due to the extensive construction of commercial and industrial facilities for infrastructure development in the country. For these buildings to be fully functional, they require hard services such as fire safety systems, plumbing, lighting, heating, cooling, and ventilation, among others. On the other hand, the soft services segment is also likely to grow substantially during the forecast period.

India Facility Management Market - By Service

Based on services, the India facility management market is segmented into in-house and outsourced. The in-house segment accounts for the largest market share because of the high demand for facility management in the organized sector. Most commercial spaces opt for having in-house soft services such as cleaning, security, post-management, etc., as they are a basic requirement for the building to function every day and maintain a pleasant and workable environment. However, outsourced services are also gaining traction because of their cost efficiency and the emergence of various facility management companies in the country.

India Facility Management Market - Regional Insights

Geographically, the India facility management market is segmented into North India, South India, East India, and West India. The Western region dominates the India facility management market because of urban cities like Mumbai and Pune with stiff working environments. Mumbai is considered Indian's financial and entertainment capital since it is home to many multinational corporations, smaller businesses, as well as film & entertainment companies. As a result of the high number of co-working spaces in these cities, the facility management market in the region is growing rapidly.

Competitive Landscape

The leading players in the India facility management market are A La Concierge Services Pvt Ltd., BVG India Ltd., Checkmate Services Pvt. Ltd., ISS Facility Services India Pvt. Ltd., NISA Global, Nouvel Facilities Pvt. Ltd., Secure Parking Solutions Pvt Ltd., ServiceMax Facility Management Pvt. Ltd., Tops Security Ltd., Walsons Services Pvt. Ltd., and other prominent players.

Despite a limited number of players, the market is flourishing. It holds great potential for new entrants to offer services for various commercial spaces. Several strategies are employed by companies to increase their market share and gain a competitive advantage over one another, including partnerships, mergers, acquisitions, joint ventures, etc.

Recent Development

• In September 2021, the Indian Railway Stations Development Corporation Inc. (IRSDC) announced that it would take over Facility Management of 90 additional stations with the participation of private companies as part of a Public-Private Partnership (PPP).

Scope of the Report:

By Type

• Hard Services
• Soft Services

By Service

• In-House
• Outsourced

By End-User

• Commercial
• Industrial
• Infrastructure

By Region

• North
• South
• East
• West