India Human Resource Outsourcing (HRO) Market Size Set to Zoom 3.8X Touching USD 361.45 Million by 2029

Published | 30 November 2023

India human resource outsourcing (HRO) market is flourishing because of the growing demand for neo-sourcing, the rising need to improve HR value chain, and digitization of HRO.

BlueWeave Consulting, a leading strategic consulting and market research firm, in its recent study, estimated the India human resource outsourcing (HRO) market size at USD 94.36 million in 2022. During the forecast period between 2023 and 2029, BlueWeave expects the India human resource outsourcing market size to grow at a significant CAGR of 25.09% reaching a value of USD 361.45 million by 2029. Major growth drivers for the India human resource outsourcing (HRO) market include an increasing preference of small businesses for outsourcing services, allowing them to focus on core competencies while delegating HR tasks. Emerging economies like India, with a robust business ecosystem and skilled human resources, attract multinational firms and stimulate foreign investment. Outsourcing firms focusing on transactional services, including payroll, benefits, HR compliance, and time management, contribute to the industry's growth. Outsourced HR functions enable workforce flexibility, with service providers offering adaptable packages for on-demand access to essential tools. The incorporation of artificial intelligence in services, especially in recruitment, streamlines processes, supporting market expansion. The proliferation of small firms outsourcing HR services in India further accelerates market growth. However, data security concerns and competition from global players are anticipated to restrain the overall market growth during the period in analysis.

India Human Resource Outsourcing (HRO) Market – Overview

The India human resource outsourcing (HRO) market pertains to the sector in India where companies, particularly small businesses, enlist external service providers to handle various human resource tasks. These tasks encompass payroll processing, benefits administration, HR compliance, time and attendance tracking, and recruitment services. The market is experiencing growth driven by the increasing preference of small businesses to outsource HR functions. This allows them to concentrate on their core competencies while leveraging external expertise for human resource-related activities. Furthermore, the market benefits from India's robust business ecosystem, skilled workforce, and the integration of artificial intelligence in outsourcing services, enhancing overall efficiency and contributing to the expansion of the HRO industry in the country.

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Impact of COVID-19 on India Human Resource Outsourcing (HRO) Market

COVID-19 pandemic had a mixed impact on the India human resource outsourcing (HRO) market. The widespread adoption of remote work prompted a surge in demand for HRO services to manage distributed workforces. The focus shifted towards digitalization, with increased reliance on technology for recruitment, training, and employee engagement. However, uncertainties in the business environment led to a cautious approach, affecting market growth. Companies prioritized cost-cutting measures, impacting outsourcing decisions. The resilience of the HRO sector in adapting to the evolving needs of businesses, along with ongoing recovery efforts, will determine its trajectory in the post-pandemic landscape.

India Human Resource Outsourcing (HRO) Market – By Application

Based on application, the India human resource outsourcing (HRO) market is divided into BFSI, Healthcare, Information Technology, Hospitality, and Retail segments. The information technology segment holds the highest share in the India HRO market by application. It can be attributed to the industry's high reliance on skilled workforce management and the dynamic nature of IT operations. Companies in the IT sector leverage HRO services for recruitment, payroll processing, and talent management to ensure agility in adapting to technological advancements. Outsourcing HR functions allows IT firms to focus on core business activities, enhance operational efficiency, and access specialized HR expertise. As a result, the IT segment emerges as a key driver, holding the highest share in the Indian HRO market by application.

Competitive Landscape

Major players operating in the India human resource outsourcing (HRO) market include Randstad India Private Limited, Adecco India Private Limited, ManpowerGroup Services India Private Limited, TeamLease Services Limited, Innovsource Services Pvt Ltd, Quess Corp Limited, PERSOLKELLY India Private Limited, Careernet Technologies Pvt Ltd, ABC Consultants Pvt Ltd, HCL Technologies Ltd, Infosys Ltd, and Wipro Ltd. To further enhance their market share, these companies employ various strategies, including mergers and acquisitions, partnerships, joint ventures, license agreements, and new product launches.

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The in-depth analysis of the report provides information about growth potential, upcoming trends, and statistics of India Human Resource Outsourcing (HRO) Market. It also highlights the factors driving forecasts of total market size. The report promises to provide recent technology trends in India Human Resource Outsourcing (HRO) Market and industry insights to help decision-makers make sound strategic decisions. Furthermore, the report also analyzes the growth drivers, challenges, and competitive dynamics of the market.

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