Report Overview

Global Facility Management Market- Industry Trends & Forecast Report 2028

The global facility management market was worth USD 43.4 billion in 2021 and is further projected to reach USD 94.1 billion by the year 2028, growing at a CAGR of 12.20% during the forecast period. Expanding construction activities around the world, especially in emerging economies for infrastructural development along with flourishing tourism are emerging as the major factors boosting the market. Furthermore, the increasing adoption of technology in this industry such as the integration of IoT sensors and SaaS is anticipated to further fuel the market growth during the forecast period.

Facility Management - Overview

Facility management encompasses operations, communications, security, and various other aspects of managing a working or living environment. The term 'environment’ here refers to functions of infrastructure, real estate, buildings, and grounds. The FM services provided fall under several subcategories depending on the type of work they perform. The sub-segments are known as hard services and soft services. A hard service is a line of work that involves managing physical assets, while a soft service involves a set of duties performed by other people regularly.

Global Facility Management Market Forecast and Trends

Growth Drivers

Extensive And Increasing Construction Activities

The rising investment in infrastructural development and real-estate projects is significantly propelling the growth of the global facility management market. Emerging economies such as China, India, Japan, South Korea, etc., are significantly investing in the construction of various establishments such as railways, office buildings, schools, airports, shopping complexes, etc., which is fueling the demand for various soft and hard facility management services. Furthermore, the setup of new manufacturing plants by major manufacturers is also influencing the market growth.

Rising Adoption of Advanced Technologies

The flourishing adoption of advanced technologies including cloud computing, artificial intelligence, Internet of Things (IoT), etc., is providing significant growth opportunities to the facility management market. The constant launches of SaaS platforms are boosting the virtual accessibility of facility management services. These technologies also allow advanced security and remote management of material components and manpower which proves as an efficient tool for cost reductions. These advanced technologies also offer opportunities for disaster recovery, scalability, real-time collaborations, etc., which is propelling the overall market growth.

Restraints

Lack Of Awareness in the Unorganized Sector and Limited Technology Integration

The wide presence of the unorganized sector in most developed and developing countries acts as a major restraint for the growth of the global facility management market. The unorganized sectors have little to no compliance with the regulatory framework, thus, it voids the setup of legal contracts which may hinder the demand for facility management services. Furthermore, these regions also have limited access to advanced technologies such as IoT, which is further obstructing the facility management market growth.

Impact of COVID-19 on Facility Management Market

The global facility management market was among the worst affected industries due to the COVID-19 pandemic outbreak. The rapidly escalating COVID-19 cases around the world prompted the governments of various countries to impose strict lockdown and social distancing measures. This resulted in the halting or delaying of operations of different end user industries of facility management including construction, manufacturing, retail, commercial, etc. The commercial spaces including offices, hotels, airports, etc., were forced to close to prevent the community transmission of the virus. Due to this, the demand for facility management services witnessed a significant drop during the COVID-19 period, globally.

Global Facility Management Market - By Type

Based on type, the global facility management market is segmented into hard services and soft services. The hard services segment holds the largest market share owing to the high demand from the construction industry. These types of services include HVAC, mechanical, plumbing services, etc. The extensive construction activities for the development of commercial and industrial facilities in different parts of the world. On the other hand, the soft service segment is likely to grow substantially during the forecast period.

Global Facility Management Market - By Service

Based on service, the facility management market is segmented into in-house and outsourced. The in-house service segment accounts for the largest market share owing to the prominent demand for in-house soft services such as cleaning, security, post-management, etc., in the organized sector. These services are required almost regularly and therefore in-house services are most suitable and economical in the long run. However, the outsourced services segment is also growing at a substantial rate due to its cost-effectiveness and an increasing number of small and medium-sized enterprises.

Global Facility Management Market - Regional Insights

Geographically, the global facility management market is segmented into North America, Europe, Asia-Pacific, Latin America, Middle East & Africa. The Asia-Pacific region dominates the facility management market. The extensive and expanding construction activities in emerging economies including China, India, Japan, Thailand, etc., with public-private partnerships and investment, is significantly propelling the growth of the facility management market. Furthermore, the rising number of organized and unorganized facility management service providers in this region is anticipated to favor the market growth in the forecast period.

Competitive Landscape

The leading market players of the facility management market are Archibus Inc., Trimble Navigation Ltd, Broadcom Inc., Satnav Technologies, FM System Inc., SAP SE, IBM Corporation, Planon Corporation, iOffice Corporation, Oracle Corporation, CB Richard Ellis, Veolia Environment, Colliers International, Planon Corporation, Compass Group, Cushman & Wakefield, Jones Lang LaSalle Incorporated, GDI Integrated Facility Services, Inc., EMCOR Group, Inc., and other prominent players. The facility management market is consolidated with the presence of a handful of players operating in this industry. Market player are increasing their focus on expanding their offering with different types of services to support the needs of different types of industries. They also often engage in various competitive strategies such as partnerships, mergers, acquisitions, joint ventures, etc., to gain a market edge.

Recent Development

• In October 2021, Al Asmakh Facilities Management and A to Z Services announced their intention to merge and create one of the largest facility management groups in Qatar.
• In April 2021, Honeywell, a US-based multinational conglomerate, announced itself as the facility services provider for the USD 1.5 billion new Footscray Hospital Project, the largest single health infrastructure investment in the state of Victoria.

Scope of the Report

By Type

• Hard Services
• Soft Services

By Service

• In-House
• Outsourced

By End User

• Commercial and Retail
• Manufacturing and Industrial
• Government Infrastructure and Public Entities
• Institutional
• Others

By Region

• North America
• Europe
• Asia-Pacific (APAC)
• Latin America (LATAM)
• Middle-East & Africa (MEA)

1. Research Framework
   1. Research Objective
   2. Product Overview
   3. Market Segmentation
2. Research Methodology
   1. Qualitative Research
      1. Primary & Secondary Research
   2. Quantitative Research
   3. Market Breakdown & Data Triangulation
      1. Secondary Research
      2. Primary Research
   4. Breakdown of Primary Research Respondents, By Region
   5. Assumption & Limitation
3. Executive Summary
4. Global Facility Management Market Insights
   1. Industry Value Chain Analysis
   2. DROC Analysis
      1. Growth Drivers
      2. Restraints
      3. Opportunities
      4. Challenges
   3. Technological Landscape/Recent Development
   4. Regulatory Framework
   5. Porter’s Five Forces Analysis
      1. Bargaining Power of Suppliers
      2. Bargaining Power of Buyers
      3. Threat of New Entrants
      4. Threat of Substitutes
      5. Intensity of Rivalry
5. Global Facility Management Market Overview
   1. Market Size & Forecast by Value, 2018-2028
      1. By Value (USD Million)
   2. Market Share & Forecast
      1. By Component
         1. Solutions
         2. Services
      2. By Deployment Mode
         1. Cloud
         2. On-premises
      3. By Organization Size
         1. Large Enterprises
         2. Small and Medium Enterprises
      4. By Vertical
         1. BFSI
         2. IT and Telecom
         3. Government and Public Administration
         4. Healthcare
         5. Education
         6. Others
      5. By Region
         1. North America
         2. Europe
         3. Asia-Pacific
         4. Latin America
         5. Middle-East and Africa
6. North America Facility Management Market
   1. Market Size & Forecast by Value, 2018-2028
      1. By Value (USD Million)
   2. Market Share & Forecast
      1. By Component
      2. By Deployment Mode
      3. By Organization Size
      4. By Vertical
      5. By Country
         1. United States
         2. Canada
7. Europe Facility Management Market
   1. Market Size & Forecast by Value, 2018-2028
      1. By Value (USD Million)
   2. Market Share & Forecast
      1. By Component
      2. By Deployment Mode
      3. By Organization Size
      4. By Vertical
      5. By Country
         1. Germany
         2. United Kingdom
         3. Italy
         4. France
         5. Spain
         6. Rest of Europe
8. Asia Pacific Facility Management Market
   1. Market Size & Forecast by Value, 2018-2028
      1. By Value (USD Million)
   2. Market Share & Forecast
      1. By Component
      2. By Deployment Mode
      3. By Organization Size
      4. By Vertical
      5. By Country
         1. China
         2. India
         3. Japan
         4. South Korea
         5. Rest of Asia Pacific
9. Latin America Facility Management Market
   1. Market Size & Forecast by Value, 2018-2028
      1. By Value (USD Million)
   2. Market Share & Forecast
      1. By Component
      2. By Deployment Mode
      3. By Organization Size
      4. By Vertical
      5. By Country
         1. Brazil
         2. Mexico
         3. Rest of Latin America
10. Middle-East & Africa Facility Management Market
    1. Market Size & Forecast by Value, 2018-2028
       1. By Value (USD Million)
    2. Market Share & Forecast
       1. By Component
       2. By Deployment Mode
       3. By Organization Size
       4. By Vertical
       5.  By Country
          1. Saudi Arabia
          2. UAE
          3. South Africa
          4. Rest of Middle East & Africa
11. Competitive Landscape
    1. List of Key Players and Their Offerings
    2. Market Share Analysis, 2021
    3. Competitive Benchmarking, By Operating Parameters
    4. Key Strategic Development (Merger, Acquisition, Partnership.)
12. Impact of COVID-19 on Facility Management Industry
13. Company Profile (Company Overview, Financial Matrix, Competitive landscape, Key Personnel, Key Competitors, Contact Address, and Strategic Outlook) **
    1. Business Machines Corporation
    2. Oracle Corporation
    3. SAP SE
    4. Trimble Inc.
    5.  Fortive
    6. MRI Software LLC
    7. Planon
    8. Infor
    9. Service Works Global
    10. Facilities Management eXpress
    11. Causeway Technologies
    12. FM:Systems
    13. Spacewell International
    14. iOFFICE + SpaceIQ
    15. Archidata Inc.
    16. JadeTrack Energy Management Software
    17. UpKeep Maintenance Management
    18. Apleona GmbH
    19. FacilityONE Technologies LLC
    20. Other Prominent Players
14. Key Strategic Recommendations

List of Figures

Figure 1        Global Facility Management Market Segmentation

Figure 2        Global Facility Management Market Value Chain Analysis

Figure 3        Company Market Share Analysis, 2021

Figure 4        Global Facility Management Market Size, By Value (USD Million), 2018-2028

Figure 5        Global Facility Management Market Share, By Component, By Value, 2018-2028

Figure 6        Global Facility Management Market Share, By Deployment Mode, By Value, 2018-2028

Figure 7        Global Facility Management Market Share, By Organization Size, By Value, 2018-2028

Figure 8        Global Facility Management Market Share, By Vertical, By Value, 2018-2028

Figure 9        Global Facility Management Market Share, By Region, By Value, 2018-2028

Figure 10       North America Facility Management Market Size, By Value (USD Million), 2018-2028

Figure 11       North America Facility Management Market Share, By Component, By Value, 2018-2028

Figure 12       North America Facility Management Market Share, By Deployment Mode, By Value, 2018-2028

Figure 13       North America Facility Management Market Share, By Organization Size, By Value, 2018-2028

Figure 14       North America Facility Management Market Share, By Vertical, By Value, 2018-2028

Figure 15       North America Facility Management Market Share, By Country, By Value, 2018-2028

Figure 16       Europe Facility Management Market Size, By Value (USD Million), 2018-2028

Figure 17       Europe Facility Management Market Share, By Component, By Value, 2018-2028

Figure 18       Europe Facility Management Market Share, By Deployment Mode, By Value, 2018-2028

Figure 19       Europe Facility Management Market Share, By Organization Size, By Value, 2018-2028

Figure 20       Europe Facility Management Market Share, By Vertical, By Value, 2018-2028

Figure 21       Europe Facility Management Market Share, By Country, By Value, 2018-2028

Figure 22       The Asia-Pacific Facility Management Market Size, By Value (USD Million), 2018-2028

Figure 23       The Asia-Pacific Facility Management Market Share, By Component, By Value, 2018-2028

Figure 24       The Asia-Pacific Facility Management Market Share, By Deployment Mode, By Value, 2018-2028

Figure 25       The Asia-Pacific Facility Management Market Share, By Organization Size, By Value, 2018-2028

Figure 26       The Asia-Pacific Facility Management Market Share, By Vertical, By Value, 2018-2028

Figure 27       The Asia-Pacific Facility Management Market Share, By Country, By Value, 2018-2028

Figure 28       Latin America Facility Management Market Size, By Value (USD Million), 2018-2028

Figure 29       Latin America Facility Management Market Share, By Component, By Value, 2018-2028

Figure 30       Latin America Facility Management Market Share, By Deployment Mode, By Value, 2018-2028

Figure 31       Latin America Facility Management Market Share, By Organization Size, By Value, 2018-2028

Figure 32       Latin America Facility Management Market Share, By Vertical, By Value, 2018-2028

Figure 33       Latin America Facility Management Market Share, By Country, By Value, 2018-2028

Figure 34       The Middle East & Africa Facility Management Market Size, By Value (USD Million), 2018-2028

Figure 35       The Middle East & Africa Facility Management Market Share, By Component, By Value, 2018-2028

Figure 36       The Middle East & Africa Facility Management Market Share, By Deployment Mode, By Value, 2018-2028

Figure 37       The Middle East & Africa Facility Management Market Share, By Organization Size, By Value, 2018-2028

Figure 38       The Middle East & Africa Facility Management Market Share, By Vertical, By Value, 2018-2028

Figure 39       The Middle East & Africa Facility Management Market Share, By Country, By Value, 2018-2028

List of Tables

Table 1         Global Facility Management Market Size, By Component, By Value, 2018-2028                            

Table 2         Global Facility Management Market Size, By Deployment Mode, By Value, 2018-2028                              

Table 3         Global Facility Management Market Size, By Organization Size, By Value, 2018-2028                              

Table 4         Global Facility Management Market Size, By Vertical, By Value, 2018-2028                                  

Table 5         Global Facility Management Market Size, By Region, By Value, 2018-2028                                   

Table 6         North America Facility Management Market Size, By Component, By Value, 2018-2028                                   

Table 7         North America Facility Management Market Size, By Deployment Mode, By Value, 2018-2028                               

Table 8         North America Facility Management Market Size, By Organization Size, By Value, 2018-2028                                     

Table 9         North America Facility Management Market Size, By Vertical, By Value, 2018-2028                                 

Table 10        North America Facility Management Market Size, By Country, By Value, 2018-2028                                

Table 11        Europe Facility Management Market Size, By Component, By Value, 2018-2028                                     

Table 12        Europe Facility Management Market Size, By Deployment Mode, By Value, 2018-2028                                    

Table 13     Europe Facility Management Market Size, By Organization Size, By Value, 2018-2028                             

Table 14        Europe Facility Management Market Size, By Vertical, By Value, 2018-2028                                 

Table 15        Europe Facility Management Market Size, By Country, By Value, 2018-2028                                

Table 16  The Asia-Pacific Facility Management Market Size, By Component, By Value, 2018-2028                                     

Table 17   The Asia-Pacific Facility Management Market Size, By Deployment Mode, By Value, 2018-2028                               

Table 18        The Asia-Pacific Facility Management Market Size, By Organization Size, By Value, 2018-2028                               

Table 19        The Asia-Pacific Facility Management Market Size, By Vertical, By Value, 2018-2028                               

Table 20        The Asia-Pacific Facility Management Market Size, By Country, By Value, 2018-2028                               

Table 21        Latin America Facility Management Market Size, By Component, By Value, 2018-2028                                    

Table 22        Latin America Facility Management Market Size, By Deployment Mode, By Value, 2018-2028                                     

Table 23        Latin America Facility Management Market Size, By Organization Size, By Value, 2018-2028                                     

Table 24        Latin America Facility Management Market Size, By Vertical, By Value, 2018-2028                                  

Table 25        Latin America Facility Management Market Size, By Country, By Value, 2018-2028                                 

Table 26        The Middle East & Africa Facility Management Market Size, By Component, By Value, 2018-2028                               

Table 27        The Middle East & Africa Facility Management Market Size, By Deployment Mode, By Value, 2018-2028                                 

Table 28        The Middle East & Africa Facility Management Market Size, By Organization Size, By Value, 2018-2028                                 

Table 29        The Middle East & Africa Facility Management Market Size, By Vertical, By Value, 2018-2028                                     

Table 30        The Middle East & Africa Facility Management Market Size, By Country, By Value, 2018-2028                               

Table 31        Business Machines Corporation Company Overview                                    

Table 32        Business Machines Corporation Financial Overview                                     

Table 33        Oracle Corporation Company Overview                                 

Table 34        Oracle Corporation Financial Overview                                  

Table 35        Trimble Inc. Company Overview                                 

Table 36        Trimble Inc. Financial Overview                                  

Table 37        Fortive Company Overview                             

Table 38        Fortive Financial Overview                              

Table 39        Planon Company Overview                              

Table 40        Planon Financial Overview                               

Table 41        Service Works Global Company Overview                              

Table 42        Service Works Global Financial Overview                               

Table 43        Facilities Management eXpress Company Overview                                    

Table 44        Facilities Management eXpress Financial Overview                                     

Table 45        Causeway Technologies Company Overview                                    

Table 46        Causeway Technologies Financial Overview                                     

Table 47        FM:Systems Company Overview                                 

Table 48        FM:Systems Financial Overview                                 

Table 49        Spacewell International Company Overview                                     

Table 50        Spacewell International Financial Overview                            

Table 51        iOFFICE + SpaceIQ Company Overview                                 

Table 52        iOFFICE + SpaceIQ Financial Overview                                  

Table 53        Archidata Inc.  Company Overview                             

Table 54        Archidata Inc.  Financial Overview                              

Table 55        JadeTrack Energy Management Software Company Overview                                 

Table 56        JadeTrack Energy Management Software Financial Overview                                 

Table 57        UpKeep Maintenance Management Company Overview                               

Table 58        UpKeep Maintenance Management Financial Overview                                

Table 59        Apleona GmbH Company Overview                             

Table 60        Apleona GmbH Financial Overview