Report Overview

The global electronic bill presentment and payment (EBPP) market was worth 18.5 number of bills in billion in 2020 and is further projected to reach 30.9 number of bills in billion by the year 2027, growing at a CAGR of 7.7% in the forecast period. The rapid globalization and businesses expanding beyond boundaries, alongwith the increasing adoption of plastic money among consumers as well as various industry verticals, are propelling the growth of the global electronic bill presentment and payment (EBPP) market. Furthermore, a strong and secure payment gateway infrastructure is also supporting the growth of the overall market.

Source: BlueWeave Consulting

Global Electronic Bill Presentment and Payment (EBPP) Market- Overview

In electronic bill presentment and payment (EBPP), bills and invoices are created and presented online. Invoicing and payment methods are made available through the Internet. Through EBPP, a customer of a financial institution can transfer money to their creditors or vendors and pay their bills via internet services at the click of a button through their smartphones, computers, and tablets. By using encryption and other technologies, banks and other companies provide their customers with a safe method of transferring funds and protect them from data breaches.

Global Electronic Bill Presentment and Payment (EBPP) Market Forecast and Trends

Growth Drivers

Increasing Acceptability of Electronic Bill Payment

The increasing acceptance of electronic bill payment is one of the major factors driving the global electronic bill presentment and payment(EBPP) market.With the increasing penetration of the internet and smartphones, as well as the emergence of various payment applications such as PayPal, Amazon Pay, Google Pay, and others, electronic bill payment is establishing a foothold in the local market, which is driving the market growth. Electronic bill payment methods are becoming more popular among consumers for routine payments such as daily grocery and dairy shopping, electric and water bill payments, and so on, which is projected to boost the market throughout the forecast period.

The Emergence of Various Electronic Bill Presentment and Payment Providers

With the rapid rise of the internet, a plethora of electronic bill presentment and payment alternatives and solutions have emerged. Various payments methods, such as internet banking, UPI, and mobile wallets have tremendous traffic on their servers for cash transactions. To meet the growing demands and facilitate the efficient handling of the traffic, market players are launching electronic payment platforms with encryption and other technologies for offering secure payment services. For instance, Pleo, a Danish Fintech company recently launched ‘Bills’ to simplify invoice payments for companies based in the United Kingdom. The platform also intends to help businesses save money when paying invoices as domestic transfers are free.

Restraints

Potential Risk of Frauds and Data Theft

Even though the EBPP service providers use encryption and other technology to make the payment gateways secure, there is still the possibility of fraud and data theft. Even if such risks occur once in a million times, they nonetheless create concerns and questions in the minds of customers. This factor also poses a major threat to the growth of the global electronic bill presentment and payment (EBPP) market. Therefore,businesses and EBPP service providers place a high priority on preventing card and customer data theft.

Impact of COVID-19 on Global Electronic Bill Presentment and Payment (EBPP) Market

Despite the fact that the COVID-19-induced pandemic was a major setback for many industries, it had a positive impact on the global electronic bill presentment and payment (EBPP) market. The global electronic bill presentment and payment (EBPP) market witnessed prolific growth opportunities during the COVID-19-pandemic. Prior to the COVID-19 pandemic, electronic payment was still on the upswing, but it was primarily used by teenagers and Millennials. However, in the aftermath of the outbreak, smartphone users of all ages started embracing electronic bill presentment and payment options even for basic needs like grocery shopping and utility bill payment.

Global Electronic Bill Presentment and Payment (EBPP) Market - By Product

Based on products, the global electronic bill presentment and payment (EBPP) market is segmented into electronic bill presentment, electronic bill payment, and electronic billposting. The electronic bill payment category maintains the biggest market share among these due to the rapid growth of internet-based banking and online shopping. As online payment service providers work continuously on improving and securing online payments, cash payment modes are expected to decline precipitously in the near future. As a result, the electronic bill payment market is projected to gain significant traction during the forecast period.

Global Electronic Bill Presentment and Payment (EBPP) Market - By Application

Based on applications, the global electronic bill presentment and payment (EBPP) market is segmented into billers, consumers, bill consolidators, banks, and financial institutions. Among these segments, the consumer segment holds the largest market share because of the emergence of various online services. Additionally, consumers are increasingly using electronic bill presentment and payment options since they are more convenient and secure. Additionally, e-commerce and services platforms offer a variety of payment methods, such as credit and debit cards, APIs, etc., which is helping to drive the segment's growth.

Global Electronic Bill Presentment and Payment (EBPP) Market - Regional Insights

Geographically, the global electronic bill presentment and payment (EBPP) market is segmented into North America, Europe, Asia-Pacific, Latin America, Middle-East & Africa. Among these regions, North America holds the largest market share because of the presence of strong internet foothold and payment solutions, such as PayPal, Authorize.net, SecurePay, etc. The Electronic Fund Transfer Act in the United States of America, which protects consumers from possible online fraud, plays an important role in creating trust in online presentment and payment solutions among customers in the region. These factors have been playing a primary role inboosting the growth of the electronic bill presentment and payment (EBPP) market in North America.

Source: BlueWeave Consulting

Competitive Landscape

The leading market players in the global electronic bill presentment and payment (EBPP) market are Visa, Inc., ACI Worldwide, Bottomline Technologies Inc, Communications Data Group Inc., CSG Systems International Inc., CyberSource Corporation, eBillingHub, ebpSource Limited, Enterprise jBilling Software Ltd., FIS, Fiserv Inc., Jack Henry & Associates Inc., Jopari Solutions Inc., Pagero AB, PayPal Inc., SIX Payment Services Ltd., Sorriso Technologies Inc., Striata, Discover Financial Services, and other prominent players.

Numerous regional players and a handful of global players compete in this highly fragmented market. Companies like PayPal dominate the global market with very limited competition. The EBPP companies have been increasingly adopting competitive strategies like mergers, partnerships, acquisitions, collaborations, etc., to improve and expand their services.

Recent Developments

• In August 2021, InvoiceCloud, a US-based EBPP solution provider, announced their strategic partnership with ESC Partners, a management consulting company for electric, water, and gas utilities company for delivering online payment solutions to municipal tax collection and utility services.
• In August 2021, Paymentus Holdings, a US-based cloud-based bill payment technology provider, announced the acquisition of Payveris to enhance its services to financial institutions and for the expansion of Paymentus’ proprietary Instant Payment Network.

Scope of the Report

By Product

• Electronic Bill Presentment
• Electronic Bill Payment
• Electronic Bill Posting

By Application

• Billers
• Consumers
• Bill Consolidator
• Banks and Financial Institution

By Channel

• Application Programming Interface (API)
• Mobile
• Web
• Email
• IVR
• POS
• Kiosk

By End-User

• BFSI
• Insurance
• Healthcare
• IT and Telecom
• Retail
• Education
• Media and Entertainment
• Manufacturing
• Others

By Region

• North America
• Europe
• The Asia-Pacific
• Latin America
• The Middle East & Africa

1. Research Framework
   1. Research Objective
   2. Product Overview
   3. Key Market Segments
2. Research Methodology
   1. Qualitative Research
   2. Methodology
   3. Regional Split of Primary & Secondary Research
   4. Secondary Research
   5. Primary Research
      1. Breakdown of Primary Research Respondents, By Region
      2. Breakdown of Primary Research Respondents, By Industry Participants
   6. Market Size Estimation
   7. Assumptions for the Study
   8. Market Breakdown & Data Triangulation
3. Executive Summary
4. Industry Insight and Growth Strategy
   1. Value Chain Analysis
   2. DROC Analysis
      1. Market Drivers
         1. Increasing Acceptability of Electronic Bill Payment
         2. Emergence of Various Electronic Bill Presentment and Payment Providers
      2. Market Restraints
         1. Potential Risk of Frauds and Data Theft
      3. Market Challenges
         1. Lack of Coordination in ERPP System
      4. Market Opportunity
         1. Wide Array of Conveniences of Electronic Payment
         2. Positive Influence of the COVID-19
   3. Recent Developments
   4. Porter’s Five Forces Analysis
      1. Bargaining Power of Buyers
      2. Bargaining Power of Suppliers
      3. Intensity of Rivalry
      4. Threat of New Entrants
      5. Threat of Substitutes
5. Global Electronic Bill Presentment and Payment (EBPP) Market Overview
   1. Market Size & Forecast by Value, 2017-2027
   2. Market Size and Forecast, By Segment
      1. By Product
         1. Electronic Bill Presentment
         2. Electronic Bill Payment
         3. Electronic Bill Posting
      2. By Application
         1. Billers
         2. Consumers
         3. Bill Consolidator
         4. Banks and Financial Institution
      3. By Channel
         1. Application Programming Interface (API)
         2. Mobile
         3. Web
         4. Email
         5. IVR
         6. POS
         7. Kiosk
      4. By End User
         1. BFSI
         2. Insurance
         3. Healthcare
         4. IT and Telecom
         5. Retail
         6. Education
         7. Media and Entertainment
         8. Manufacturing
         9. Others
      5. By Region
         1. North America
         2. Europe
         3. Asia-Pacific
         4. Latin America
         5. Middle East & Africa
6. North America Electronic Bill Presentment and Payment (EBPP) Market Overview
   1. Market Size and Forecast
      1. By Value (Number of Bills in Billion), 2020-2027
   2. Market Share and Forecast
      1. By Product
      2. By Application
      3. By Channel
      4. By End User
      5. By Country
         1. U.S.
         2. Canada
7. Europe Electronic Bill Presentment and Payment (EBPP) Market Overview
   1. Market Size and Forecast
      1. By Value (Number of Bills in Billion), 2020-2027
   2. Market Share and Forecast
      1. By Product
      2. By Application
      3. By Channel
      4. By End User
      5. By Country
         1. Germany
         2. U.K.
         3. Russia
         4. France
         5. Italy
         6. Spain
         7. Rest of Europe
8. APAC Electronic Bill Presentment and Payment (EBPP) Market Overview
   1. Market Size and Forecast
      1. By Value (Number of Bills in Billion), 2020-2027
   2. Market Share and Forecast
      1. By Product
      2. By Application
      3. By Channel
      4. By End-User
      5. By Country
         1. China
         2. India
         3. Japan
         4. South Korea
         5. Rest of APAC
9. LATAM Electronic Bill Presentment and Payment (EBPP) Market Overview
   1. Market Size and Forecast
      1. By Value (Number of Bills in Billion), 2020-2027
   2. Market Share and Forecast
      1. By Product
      2. By Application
      3. By Channel
      4. By End User
      5. By Country
         1. Mexico
         2. Brazil
         3. Rest of LATAM
10.  MEA Electronic Bill Presentment and Payment (EBPP) Market Overview
    1. Market Size and Forecast
       1. By Value (Number of Bills in Billion), 2020-2027
    2. Market Share and Forecast
    3. By Product
    4. By Application
    5. By Channel
    6. By End User
    7. By Country
       1. Saudi Arabia
       2. UAE
       3. South Africa
       4. Rest of MEA
11. Competitive Landscape
    1. List of Key Players and Their Offerings
    2. Market Share Analysis (2020)
    3. Competitive Benchmarking by Operating Parameters
12. Impact of COVID-19 on Global Electronic Bill Presentment and Payment (EBPP) Market
13. Company Profiles (Company Overview, Financial Matrix, Key Product landscape, Key Personnel, Key Competitors, Contact Address, and Strategic Outlook) *
    1. Visa, Inc.
    2. ACI Worldwide
    3. Bottomline Technologies Inc
    4. Communications Data Group Inc.
    5. CSG Systems International Inc.
    6. CyberSource Corporation
    7. eBillingHub
    8. ebpSource Limited
    9. Enterprise jBilling Software Ltd.
    10. FIS
    11. Fiserv Inc.
    12. Jack Henry & Associates Inc.
    13. Jopari Solutions Inc.
    14. Pagero AB
    15. PayPal Inc.
    16. SIX Payment Services Ltd.
    17. Sorriso Technologies Inc.
    18. Striata
    19. Discover Financial Services
    20. Other Prominent Players
14. Key Strategic Recommendations

List of Figures

Figure 1: Global Electronic Bill Presentment and Payment (EBPP) Market Segmentation

Figure 2: Global Electronic Bill Presentment and Payment (EBPP) Market Value Chain Analysis,

Figure 3: Company Market Share Analysis, 2020

Figure 4: Global Electronic Bill Presentment and Payment (EBPP) Market Size, By Value (Number of Bills in Billion), 2017-2027

Figure 5: Global Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Product, By Value, 2017-2027

Figure 6: Global Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Application, By Value, 2017-2027

Figure 7: Global Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Channel, By Value, 2017-2027

Figure 8: Global Electronic Bill Presentment and Payment (EBPP) Market Share (%), By End User, By Value, 2017-2027

Figure 9: Global Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Region, By Value, 2017-2027

Figure 10: North America Electronic Bill Presentment and Payment (EBPP) Market Size, By Value (Number of Bills in Billion), 2017-2027

Figure 11: North America Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Product, By Value, 2017-2027

Figure 12: North America Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Application, By Value, 2017-2027

Figure 13: North America Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Channel, By Value, 2017-2027

Figure 14: North America Electronic Bill Presentment and Payment (EBPP) Market Share (%), By End User, By Value, 2017-2027

Figure 15: North America Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Country, By Value, 2017-2027

Figure 16: Europe Electronic Bill Presentment and Payment (EBPP) Market Size, By Value (Number of Bills in Billion), 2017-2027

Figure 17: Europe Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Product, By Value, 2017-2027

Figure 18: Europe Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Application, By Value, 2017-2027

Figure 19: Europe Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Channel, By Value, 2017-2027

Figure 20: Europe Electronic Bill Presentment and Payment (EBPP) Market Share (%), by End User, By Value, 2017-2027

Figure 21: Europe Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Country, By Value, 2017-2027

Figure 22: Asia-Pacific Electronic Bill Presentment and Payment (EBPP) Market Size, By Value (Number of Bills in Billion), 2017-2027

Figure 23: Asia-Pacific Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Product, By Value, 2017-2027

Figure 24: Asia-Pacific Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Application, By Value, 2017-2027

Figure 25: Asia-Pacific Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Channel, By Value, 2017-2027

Figure 26: Asia-Pacific Electronic Bill Presentment and Payment (EBPP) Market Share (%), By End User, By Value, 2017-2027

Figure 27: Asia-Pacific Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Country, By Value, 2017-2027

Figure 28: Latin America Electronic Bill Presentment and Payment (EBPP) Market Size, By Value (Number of Bills in Billion), 2017-2027

Figure 29: Latin America Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Product, By Value, 2017-2027

Figure 30: Latin America Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Application, By Value, 2017-2027

Figure 31: Latin America Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Channel, By Value, 2017-2027

Figure 32: Latin America Electronic Bill Presentment and Payment (EBPP) Market Share (%), By End User, By Value, 2017-2027

Figure 33: Latin America Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Country, By Value, 2017-2027

Figure 34: Middle East & Africa Electronic Bill Presentment and Payment (EBPP) Market Size, By Value (Number of Bills in Billion), 2017-2027

Figure 35: Middle East & Africa Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Product, By Value, 2017-2027

Figure 36: Middle East & Africa Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Application, By Value, 2017-2027

Figure 37: Middle East & Africa Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Channel, By Value, 2017-2027

Figure 38: Middle East & Africa Electronic Bill Presentment and Payment (EBPP) Market Share (%), By End User, By Value, 2017-2027

Figure 39: Middle East & Africa Electronic Bill Presentment and Payment (EBPP) Market Share (%), By Region, By Value, 2017-2027

List of Tables

Table 1: Global Electronic Bill Presentment and Payment (EBPP) Market Size, By Product, By Value, 2017-2027

Table 2: Global Electronic Bill Presentment and Payment (EBPP) Market Size, By Application, By Value (Number of Bills in Billion), 2017-2027

Table 3: Global Electronic Bill Presentment and Payment (EBPP) Market Size, By Channel, By Value (Number of Bills in Billion), 2017-2027

Table 4: Global Electronic Bill Presentment and Payment (EBPP) Market Size, By End User, By Value (Number of Bills in Billion), 2017-2027

Table 5: Global Electronic Bill Presentment and Payment (EBPP) Market Size, By Region, By Value (Number of Bills in Billion), 2017-2027

Table 6: North America Electronic Bill Presentment and Payment (EBPP) Market Size, By Product, By Value (Number of Bills in Billion), 2017-2027

Table 7: North America Electronic Bill Presentment and Payment (EBPP) Market Size, By Application, By Value (Number of Bills in Billion), 2017-2027

Table 8: North America Electronic Bill Presentment and Payment (EBPP) Market Size, By Channel, By Value (Number of Bills in Billion), 2017-2027

Table 9: North America Electronic Bill Presentment and Payment (EBPP) Market Size, By End User, By Value (Number of Bills in Billion), 2017-2027,

Table 10: Europe Electronic Bill Presentment and Payment (EBPP) Market Size, By Product, By Value (Number of Bills in Billion), 2017-2027

Table 11: Europe Electronic Bill Presentment and Payment (EBPP) Market Size, By Application, By Value (Number of Bills in Billion), 2017-2027

Table 12: Europe Electronic Bill Presentment and Payment (EBPP) Market Size, By Channel, By Value (Number of Bills in Billion), 2017-2027

Table 13: Europe Electronic Bill Presentment and Payment (EBPP) Market Size, By End User, By Value (Number of Bills in Billion), 2017-2027

Table 14: the Asia-Pacific Electronic Bill Presentment and Payment (EBPP) Market Size, By Product, By Value (Number of Bills in Billion), 2017-2027

Table 15: the Asia-Pacific Electronic Bill Presentment and Payment (EBPP) Market Size, By Application, By Value (Number of Bills in Billion), 2017-2027

Table 16: the Asia-Pacific Electronic Bill Presentment and Payment (EBPP) Market Size, By Channel, By Value (Number of Bills in Billion), 2017-2027

Table 17: the Asia-Pacific Electronic Bill Presentment and Payment (EBPP) Market Size, By End User, By Value (Number of Bills in Billion), 2017-2027

Table 18: Latin America Electronic Bill Presentment and Payment (EBPP) Market Size, By Product, By Value (Number of Bills in Billion), 2017-2027

Table 19: Latin America Electronic Bill Presentment and Payment (EBPP) Market Size, By Application, By Value (Number of Bills in Billion), 2017-2027

Table 20: Latin America Electronic Bill Presentment and Payment (EBPP) Market Size, By Channel, By Value (Number of Bills in Billion), 2017-2027

Table 21: Latin America Electronic Bill Presentment and Payment (EBPP) Market Size, By End User, By Value (Number of Bills in Billion), 2017-2027

Table 22: The Middle-East & Africa Electronic Bill Presentment and Payment (EBPP) Market Size, By Product, By Value (Number of Bills in Billion), 2017-2027

Table 23: The Middle-East & Africa Electronic Bill Presentment and Payment (EBPP) Market Size, By Application, By Value (Number of Bills in Billion), 2017-2027

Table 24: The Middle-East & Africa Electronic Bill Presentment and Payment (EBPP) Market Size, By Channel, By Value (Number of Bills in Billion), 2017-2027

Table 25: The Middle-East & Africa Electronic Bill Presentment and Payment (EBPP) Market Size, By End User, By Value (Number of Bills in Billion), 2017-2027

Table 26: Visa, Inc. Financial Analysis

Table 27: Visa, Inc. Business Overview

Table 28: ACI Worldwide Financial Analysis

Table 29: ACI Worldwide Business Overview

Table 30: Bottomline Technologies Inc Financial Analysis

Table 31: Bottomline Technologies Inc Business Overview

Table 32: Communications Data Group Inc. Financial Analysis

Table 33: Communications Data Group Inc. Business Overview

Table 34: CSG Systems International Inc. Financial Analysis

Table 35: CSG Systems International Inc. Business Overview

Table 36: CyberSource Corporation Financial Analysis

Table 37: CyberSource Corporation Business Overview

Table 38: eBillingHub Financial Analysis

Table 39: eBillingHub Business Overview

Table 40: ebpSource Limited Financial Analysis

Table 41: ebpSource LimitedBusiness Overview

Table 42: Enterprise jBilling Software Ltd. Financial Analysis

Table 43: Enterprise jBilling Software Ltd. Business Overview

Table 44: FISFinancial Analysis

Table 45: FIS Business Overview

Table 46: Fiserv Inc. Financial Analysis

Table 47: Fiserv Inc. Financial Analysis

Table 48: Jack Henry & Associates Inc.Financial Analysis

Table 49: Jack Henry & Associates Inc.Business Overview

Table 50: Jopari Solutions Inc.Financial Analysis

Table 51: Jopari Solutions Inc.Business Overview

Table 52: Pagero AB Financial Analysis

Table 53: Pagero AB Business Overview

Table 54: PayPal Inc.Financial Analysis

Table 55: PayPal Inc.Business Overview

Table 56: SIX Payment Services Ltd.Financial Analysis

Table 57: SIX Payment Services Ltd.Business Overview

Table 58: Sorriso Technologies Inc. Financial Analysis

Table 59: Sorriso Technologies Inc. Business Overview

Table 60: StriataFinancial Analysis

Table 61: StriataBusiness Overview

Table 62: Discover Financial ServicesFinancial Analysis

Table 63: Discover Financial ServicesBusiness Overview