Report Overview

India Video Conferencing Market – Industry Trends & Forecast Report, 2029

India video conferencing market size was estimated at USD 268.7 million in 2022. During the forecast period between 2023 and 2029, the India video conferencing market size is projected to grow at a CAGR of 12.75% reaching a value of USD 622.5 million by 2029. The India video conferencing market is being driven by the rapid advancement of technology in India plays a significant role. As technology continues to evolve, it enhances the quality and accessibility of video conferencing solutions, making them more appealing to businesses and individuals alike. COVID-19 pandemic has accelerated the adoption of video conferencing as remote work and online communication became essential, leading to increased demand for such services. Furthermore, the growing need for cost-effective and efficient communication solutions among businesses and organizations is driving the market's growth, as video conferencing offers a cost-effective way to connect geographically dispersed teams. In addition, government initiatives promoting digitalization and connectivity in India are also contributing to the expansion of the video conferencing market, fostering a favorable environment for its growth.

India Video Conferencing Market – Overview

Video conferencing is a technology that enables individuals or groups in different locations to engage in real-time, face-to-face communication using audio and video transmission. It allows participants to interact as if they were in the same room, despite geographical distances, using specialized software and hardware. Video conferencing systems typically include features such as live video feeds, audio communication, chat functions, and screen sharing capabilities, making it a versatile tool for a variety of purposes. This technology has become increasingly popular in both personal and professional settings, facilitating remote meetings, virtual collaboration, telehealth consultations, and more. With advancements in connectivity and the growth of remote work, video conferencing has evolved to offer seamless and efficient communication, helping individuals and organizations connect, collaborate, and bridge geographical gaps.

India Video Conferencing Market

Growth Drivers

Deepening Adoption of Digitalization in Businesses and Education

Many businesses in India are actively pursuing digitalization efforts to streamline operations, enhance collaboration, and stay competitive. As a result, there has been a notable increase in the adoption of video conferencing solutions to facilitate remote meetings, virtual collaboration, and communication with clients and partners. The education sector in India is also undergoing digital transformation, with schools, colleges, and universities increasingly adopting online learning and remote education models. Video conferencing plays a crucial role in delivering virtual classes, webinars, and teacher-student interactions. It is reported that SMEs (small and medium-sized enterprises) in India are using video conferencing to transcend geographical barriers, highlighting its importance in education and business sectors

Restraints

High Cost of Video Conferencing Solutions

Video conferencing technology often involves substantial initial investments in hardware, software, and infrastructure setup. Many businesses, particularly small and medium-sized enterprises (SMEs) in India, may find it challenging to allocate significant financial resources for these solutions. This affordability challenge can hinder their adoption of video conferencing, limiting market growth. In addition to upfront costs, ongoing operational expenses, such as subscription fees for cloud-based video conferencing services and maintenance costs, can add to the financial burden for businesses. These recurring expenses may not align with the budget constraints of some organizations.

Impact of COVID-19 on India Video Conferencing Market

The COVID-19 pandemic had a profound impact on the India video conferencing market. As lockdowns and social distancing measures were implemented to curb the spread of the virus, businesses and educational institutions turned to video conferencing as a crucial tool for maintaining operations and continuity. This sudden surge in demand for video conferencing solutions led to unprecedented growth in the market. Companies across various sectors, from IT and healthcare to education and government, embraced video conferencing to facilitate remote work, online meetings, and virtual learning.

India Video Conferencing Market

Segmental Coverage

India Video Conferencing Market – By Type

Based on the type, India video conferencing market is divided into hardware, software, and services. The hardware segment dominates the India video conferencing market. This is due to the increasing demand for high-quality video conferencing equipment, such as cameras, microphones, and speakers, from businesses and government agencies. The hardware segment is also expected to continue to grow in the coming years, as more and more organizations adopt video conferencing solutions.

India Video Conferencing Market – By Enterprise Size

Based on Enterprise Size, India Video Conferencing market is divided into Small and Medium-sized Enterprises (SMEs) and Large Enterprises. The large enterprises segment dominates the India video conferencing market. This is due to the fact that large enterprises have larger budgets and are more likely to invest in high-quality video conferencing solutions. They also have a greater need for video conferencing, as they have more employees and customers located in different parts of the world. The SMEs segment is also growing rapidly, SMEs are increasingly adopting video conferencing solutions to improve communication and collaboration with employees, customers, and partners.

India Video Conferencing Market – By City

Based on city, India video conferencing market is divided into Tier 1, Tier 2, Tier 3, and Tier 4 cities. Tier 1 cities dominate the India video conferencing market. This is due to the fact that Tier 1 cities are the economic and commercial hubs of India, and they have a higher concentration of businesses and government agencies. Tier 1 cities also have a more developed infrastructure, which makes it easier for businesses and government agencies to adopt video conferencing solutions. The other three segments (Tier 2, 3, and 4 cities), are also growing rapidly. Tier 2 cities are also seeing increasing adoption of video conferencing solutions, as increasingly more businesses are expanding to these cities. Tier 3 and Tier 4 cities are still in the early stages of development, but they are also expected to see growing adoption of video conferencing solutions in the coming years.

Competitive Landscape

Major players operating in India video conferencing market include AT&T, Inc., Avaya Holdings Corp., Blue Jeans Network Inc., Cisco Systems Inc., Crestron Electronics, Inc., Lifesize, Inc., Logitech, Microsoft Corp., and Zoom Video Communications, Inc.  To further enhance their market share, these companies employ various strategies, including mergers and acquisitions, partnerships, joint ventures, license agreements, and new product launches.

Recent Developments

• In May 2023 - ZVC India, the parent firm Zoom Video Communications, Inc, received the Unified License with Access pan India, NLD National Long Distance, and ILD International Long Distance from the Department of Telecommunications (DoT). With these licenses, the company will be able to offer its cloud-based private branch exchange (PBX) service 'Zoom Phone' to multinational corporations (MNCs) and businesses operating in India.

Scope of the Report

By Type

• Hardware

  1. Telepresence

  2. Integrated

  3. Desktop

• Software

  1. On-premises

  2. Cloud-based

• Services

  1. Managed

  2. Professional

By Enterprise Size

• Small and Medium-sized Enterprises (SMEs)

• Large Enterprises

By Sector

• Corporate

• Education

• Government

• Healthcare

• Others

By City

• Tier 1

• Tier 2

• Tier 3

• Tier 4

1. Research Framework
   1. Research Objective
   2. Product Overview
   3. Market Segmentation
2. Executive Summary
3. India Video Conferencing Market Insights
   1. Industry Value Chain Analysis
   2. DROC Analysis
      1. Growth Drivers
         1. The push for digitalization in businesses and education
         2. Government initiatives for digital connectivity and e-governance
      2. Restraints
         1. High cost of video conferencing solutions
         2. Technical issues during video conferences
      3. Opportunities
         1. The adoption of hybrid work models
         2. Video conferencing solutions for education and healthcare
      4. Challenges
         1. Adhering to data privacy regulations such as GDPR and local laws
         2. Maintaining consistent video and audio quality
   3. Technological Advancement/Recent Development
   4. Regulatory Framework
   5. Porter’s Five Forces Analysis
      1. Bargaining Power of Suppliers
      2. Bargaining Power of Buyers
      3. Threat of New Entrants
      4. Threat of Substitutes
      5. Intensity of Rivalry
4. India Video Conferencing Market Overview
   1. Market Size & Forecast, 2019-2029
      1. By Value (USD Billion)
   2. Market Share & Forecast
      1. By Type
         1. Hardware
            1. Telepresence
            2. Integrated
            3. Desktop
         2. Software
            1. On-premise
            2. Cloud-based
         3. Services
            1. Managed
            2. Professional
      2. By Enterprise Size
         1. Small and Medium Enterprises (SMEs)
         2. Large Enterprises
      3. By Sectors
         1. Corporate
         2. Education
         3. Government
         4. Healthcare
         5. Others
      4. By Cities
         1. Tier 1
         2. Tier 2
         3. Tier 3
         4. Tier 4
5. Competitive Landscape
   1. List of Key Players and Their Range
   2. India Video Conferencing Company Market Share Analysis, 2022
   3. Competitive Benchmarking, By Operating Parameters
   4. Key Strategic Development (Merger, Acquisition, Partnership)
6. Impact of Covid-19 on India Video Conferencing Market Industry
7. Company Profile (Company Overview, Financial Matrix, Competitive landscape, Key Personnel, Key Competitors, Contact Address, and Strategic Outlook, SWOT Analysis)
   1. AT&T, Inc.
   2. Avaya Holdings Corp.
   3. Blue Jeans Network Inc.
   4. Cisco Systems., Inc.
   5. Crestron Electronics, Inc.
   6. Lifesize, Inc.
   7. Logitech
   8. Microsoft Corp.
   9. Zoom Video Communications, Inc.
   10. Other prominent players
8. Key Strategic Recommendations
9. Research Methodology
   1. Qualitative Research
      1. Primary & Secondary Research
   2. Quantitative Research
   3. Market Breakdown & Data Triangulation
      1. Secondary Research
      2. Primary Research
   4. Breakdown of Primary Research Respondents
   5. Assumption & Limitation

*Financial information of case of non-listed companies can be provided as per availability.

**The segmentation and the companies are subject to modifications based on in-depth secondary research for the final deliverable.

List of Figures

Figure 1       India Video Conferencing Market Segmentation

Figure 2       India Video Conferencing Market Value Chain Analysis

Figure 3       Company Market Share Analysis, 2021

Figure 4       India Video Conferencing Market Size, By Value (USD Billion), 2019-2029

Figure 5       India Video Conferencing Market Share, By Type, By Value, 2019-2029

Figure 6       India Video Conferencing Market Share, By Enterprise Size, By Value, 2019-2029

Figure 7       India Video Conferencing Market Share, By Sectors, By Value, 2019-2029

Figure 8       India Video Conferencing Market Share, By Cities , By Value, 2019-2029

List of Tables      

Table 1        India Video Conferencing Market Share, By Type, By Value, 2019-2029

Table 2        India Video Conferencing Market Share, By Enterprise Size, By Value, 2019-2029

Table 3        India Video Conferencing Market Share, By Sectors, By Value, 2019-2029

Table 4        India Video Conferencing Market Share, By Cities , By Value, 2019-2029

Table 5        AT&T, Inc. Company Overview

Table 6        AT&T, Inc. Financial Overview

Table 7        Avaya Holdings Corp. Company Overview

Table 8        Avaya Holdings Corp. Financial Overview

Table 9        Blue Jeans Network Inc. Company Overview

Table 10      Blue Jeans Network Inc. Financial Overview

Table 11      Cisco Systems., Inc. Company Overview

Table 12      Cisco Systems., Inc. Financial Overview

Table 13      Crestron Electronics, Inc.  Company Overview

Table 14      Crestron Electronics, Inc.  Financial Overview

Table 15      Lifesize, Inc.  Company Overview

Table 16      Lifesize, Inc.  Financial Overview

Table 17      Logitech  Company Overview

Table 18      Logitech  Financial Overview

Table 19      Microsoft Corp.  Company Overview

Table 20      Microsoft Corp.  Financial Overview

Table 21      Zoom Video Communications, Inc.  Company Overview

Table 22      Zoom Video Communications, Inc.  Financial Overview