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North America Customer Experience Management (CXM) Market, By Offerings (Solution, Services); By Touch Point (Stores/Branches, Call Centers, Social Media Platform, Email, Mobile, Web Services, Others); By Deployment Mode (On-Premises, Cloud); By Enterprise Size (SMEs, Large Enterprises); By End User (BFSI, Retail, Healthcare, Automotive, Travel & Hospitality, Media & Entertainment, Public Sector, Others (Education, Transportation, Logistics)); By Country (United States, Canada), Trend Analysis, Competitive Landscape & Forecast, 2019–2030