Report Overview

UAE Application Management Services (AMS) Market – Industry Trends & Forecast Report 2028 

UAE Application Management Services (AMS) Market is expected to expand at an impressive CAGR of 15.7% during 2022–2028 (forecast period). Main growth factors for the UAE AMS market include an increasing use of bring your own device (BYOD) in workplaces and a rising demand for mobile applications and strong mobile app management services. Increasing adoption of cloud computing technologies among UAE businesses and companies aiming to profit from analytics, social computing, and cognitive computing could also fuel the growth of UAE AMS market during the period in analysis. For instance, cloud solutions are created to provide users with a quick, potent, dependable, secure, and reasonably priced platform for hosting critical business applications. The market for AMS is expanding as a result of increased demand for next-generation technology integration and the need to align legacy systems with changing corporate structures.

UAE Application Management Services (AMS) Market – Overview

A framework known as an application management service (AMS) outsources administration using a unique, well-defined collection of policies, processes, procedures, templates, and standards. Many organizations provide such services as application management services. Companies that agree to offer AMS have an expertise in the IT industry or with applications of a similar nature for businesses in the IT industry. Businesses outsource AMS to other organizations to efficiently manage their internal application operations. It comprises offering maintenance, updation, and augmentation services as well as support for applications during their entire lifecycles. An enterprise application management service is also promoted. Several companies with skills in AMS are hired to provide AMS services.

UAE Application Management Services (AMS) Market Forecast and Trends

Growth Drivers 

Increasing Need for Integrating Emerging Technologies with Existing Businesses

The way services are provided to clients has witnessed some significant changes during the previous decades, going from legacy physical services to digital ones. Social media platforms that were difficult to envisage just a few decades ago have been more widely used in the UAE as a result of the development of cloud technology as well as the deepening penetration of smart phones and personal computers among organizations. Due to these developments, contemporary enterprises are being compelled to keep up with the latest technology advancements and service offerings to compete with other competitors in the market. AMS help these companies expand their application(s) portfolio and adopt modern digital transformations more readily, which has led to the market for AMS to experience significant growth in recent years and is predicted to continue during the forecast period (2022–2028).

Focus on Reducing Complexity in Current Business Processes

Modern business operating models are getting complicated, as there are more variables to consider, more data to handle, and more wants to serve. AMS solutions help reduce the workload for commercial businesses, allowing them to focus more on the commercial and organizational growth elements of operations in the UAE. AMS can aid development teams in performing better while reducing the need to engage more skilled personnel for certain activities.

Impact of COVID-19 on UAE Application Management Services (AMS) Market

During COVID-19 pandemic and subsequent lockdowns, the UAE application management services market witnessed growth. It was due to companies switching to remote working and work from home modes since COVID-19 lockdowns. Businesses have resorted to AMS and tools to help them remotely manage their software and cloud applications. Another growth factor driving the market for application management services in the UAE during the period in analysis is the growing significance of application management services and solutions in aiding the digitalization process of various small and medium-sized enterprises (SMEs).

UAE Application Management Services (AMS) Market – By Services

UAE application management services (AMS) market by services is categorized by application security, application management consulting, application managed services, application portfolio assessment, application modernization, and other segments. Among them, the application portfolio assessment segment is expected to hold highest market share by 2028, whereas the application modernization segment is expected to record the highest growth rate during the forecast period, owing to the rising trend toward web-based deployment, social media integration, and quick digitalization. During the period in analysis, demand for application management consulting is also expected to increase at significant rate.

UAE Application Management Services (AMS) Market – By Organization Size

UAE application management services (AMS) market by organization size is divided into small and medium-sized enterprises (SMEs) and large enterprises. The large enterprises segment is expected to grow at a higher CAGR during the forecast period, as large enterprises focus more on lowering capital expenditures (CAPEX) and operating expenditures (OPEX). The market growth is expected to be accelerated by system development and incorporation by enterprises, including continuous delivery and integration, as well as the rise in popularity of mobility, social tools, cloud migration, and integrated platform as a service.

UAE Application Management Services (AMS) Market – By Vertical

Based on industry verticals, UAE application management services (AMS) market is segmented into banking, financial services & insurance, healthcare & life sciences, government, energy & utilities, telecom & IT, and others. In 2021, the banking vertical holds the highest market share in UAE application management services (AMS) and is expected to continue maintain its leadership position in UAE application management services (AMS) by verticals during the forecast period.

Competitive Landscape

The market for application management services in the UAE is led by companies like Cognizant, HCL Technologies, Tech Mahindra Limited, ATOS SE, Capgemini, Wipro, DXC Technologies, Fujitsu, Accenture, Google LLC, Amazon Web Services, Infosys Limited, IBM Corporation, Micro Focus, Oracle Corporation, and other prominent players. To create and launch new products and services in the market, these firms are increasingly engaging in partnerships.

Recent Development

• March 2022: HCL Technologies Ltd has signed collaboration agreement with NEORIS, a global digital accelerator that co-creates revolutionary solutions for digitally aspirant organisations, to provide clients in global markets with unique capabilities. These include the capacity to extend application usage duration, manage corporate operations, and provide integrated IT services.

Scope of Report

By Services

• Application Portfolio Assessment
• Application Security
• Application Modernization
• Application Managed Services
• Application Management Consulting
• Others

By Organization Size

• Small and Medium-sized Enterprises (SMEs)
• Large Enterprises

By Vertical

• Banking
• Financial Services and Insurance
• Healthcare and Life Sciences
• Government
• Energy and Utilities
• Telecom and IT
• Others

1. Research Framework
   1. Research Objective
   2. Product Overview

1.3 Market Segmentation

2. Research Methodology
   1. Qualitative Research
      1. Primary & Secondary Research
   2. Quantitative Research
   3. Market Breakdown & Data Triangulation
      1. Secondary Research
      2. Primary Research
   4. Breakdown of Primary Research Respondents
   5. Assumption & Limitation
   6. Product Awareness
3. Executive Summary
4.  UAE Application Management Services Market Insights
   1. Industry Value Chain Analysis
   2. DROC Analysis
      1. Growth Drivers
      2. Restraints
      3. Opportunities
      4. Challenges
   3. Technological Advancement/Recent Development
   4. Regulatory Framework
   5. Porter’s Five Forces Analysis
      1. Bargaining Power of Suppliers
      2. Bargaining Power of Buyers
      3. Threat of New Entrants
      4. Threat of Substitutes
      5. Intensity of Rivalry
5.  UAE Application Management Services Market Overview
   1. Market Size & Forecast by Value, 2018-2028
      1. By Value (USD Million)
   2. Market Share & Forecast
      1. By Services
         1. Application Portfolio Assessment
         2. Application Security
         3. Application Modernization
         4. Application Managed Services
         5. Application Management Consulting
         6. Others
      2. By Organization Size
         1. Small and Medium-Sized Enterprises
         2. Large Enterprises
      3. By Vertical
         1. Banking
         2. Financial Services and Insurance
         3. Healthcare and Life Sciences
         4. Government
         5. Energy and Utilities
         6. Telecom and IT
         7. Others
6. Competitive Landscape
   1. List of Key Players and Their Offerings
   2. Market Share Analysis, 2021
   3. Competitive Benchmarking, By Operating Parameters
   4. Key Strategic Development (Mergers, Acquisitions, Partnerships.)
7. Impact of COVID-19 on UAE Application Management Services Market Industry
8. Company Profile (Company Overview, Financial Matrix, Competitive landscape, Key Personnel, Key Competitors, Contact Address, and Strategic Outlook)
   1. Cognizant
   2. International Business Machine Corporation (IBM)
   3. HCL Technologies Ltd
   4. Tech Mahindra
   5. ATOS
   6. Capgemini
   7. Wipro
   8. DXC Technologies
   9. Fujitsu
   10. Accenture
   11. Google LLC
   12. Amazon Web services
   13. Infosys Limited
   14. International Business Machines Corporation
   15. Micro Focus
   16. Oracle Corporation
9. Key Strategic Recommendations

NOTE: Financial in information in case of non-listed companies will be provided as per availability

The segmentation and the companies are subjected to modifications based on in-depth secondary for the final deliverable

List of Figures

Figure 1        UAE Application Management Services Market Segmentation

Figure 2        UAE Application Management Services Market Value Chain Analysis

Figure 3        Porter’s Five Forces Analysis

Figure 4        UAE Application Management Services Market Size

Figure 5        UAE Application Management Services Market Share, By Services, By Value, 2018-2028

Figure 6        UAE Application Management Services Market Share, By Organization Size, By Value, 2018-2028

Figure 7        UAE Application Management Services Market Share, By Verticals, By Value, 2018-2028

Figure 8        Company Market Share Analysis, 2021

List of Tables

Table 1         UAE Application Management Services Market Size, By Services, By Value, 2018-2028

Table 3         UAE Application Management Services Market Size, By Organization Size, By Value, 2018-2028

Table 4         UAE Application Management Services Market Size, By Verticals, By Value, 2018-2028

Table 5          Cognizant Company Overview

Table 6          Cognizant Financial Overview

Table 7         International Business Machine Corporation Company Overview

Table 8         International Business Machine Corporation Financial Overview

Table 9         HCL Company Overview

Table 10       HCL Financial Overview

Table 11       Tech Mahindra Company Overview

Table 12       Tech Mahindra Financial Overview

Table 13        ATOS Company Overview

Table 14        ATOS Financial Overview

Table 13       Capgemini Company Overview

Table 14       Capgemini Financial Overview

Table 13        Wipro Company Overview

Table 14        Wipro Financial Overview

Table 15       DXC Technologies Company Overview

Table 16       DXC Technologies Financial Overview

Table 17      Fujitsu Company Overview

Table 18      Fujitsu Financial Overview

Table 19      Accenture Company Overview

Table 20      Accenture Financial Overview

Table 21       AP Group Company Overview

Table 22       AP Group Financial Overview

Table 23       Syntex Limited Company Overview

Table 24       Syntex Limited Financial Overview

Table 25       Consoliads Company Overview

Table 26       Consoliads Financial Overview

Table 27       Resolve Technologies Company Overview

Table 28       Resolve Technologies Financial Overview

Table 29       Connectcenter Company Overview

Table 30       Connectcenter Financial Overview